I'd like to ask some technical questions regarding its periodic maintenance and diagnostic tools of both the ii900 and ii910. Below are the question and answers in Red.
- On start-up does the unit run a self-diagnosis of its functionality to identify any system failures. Yes.
- Do the Microphone/Sensors/Unit ever require Calibration / Service? No calibration required. We offer a performance test through Fluke service which some people use annually to ensure product is working well. This includes a cleaning of the sensor head area as sometimes dust and debris builds up.
- Will the unit display an error message if Microphones are blocked or malfunctioning without going into the settings? No you need to to use the self-test available on the ii900 in the settings area.
- If there is a failure of the process of Testing the Microphones after repeat cleaning, please provide a Calibration Service Agent that can rectify units in each of the following ports LAX, SYD and MEL. You need to send the instrument into the Fluke service but first call 1-888-993-5853 to setup a RMA.